At Wendell Journeys, we are committed to delivering your orders safely and efficiently, no matter where your adventures take you.
Order Processing
All orders are processed within 2 to 4 business days after confirmation. You will receive an email notification once your order has been dispatched, along with tracking information (if available).
Delivery Methods
We offer Cash on Delivery (COD) as our primary payment and delivery method. Our trusted courier partners ensure your order reaches you securely and on time.
Order Tracking
Once your order has been shipped, a tracking number will be provided via email or SMS. You can use this tracking information to monitor your delivery status.
Delivery Areas
We proudly ship worldwide, bringing our curated selection of adventure gear and essentials to customers around the globe.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of receiving the package at [email protected]. Include your order number and clear photos of the damaged item and packaging. We’ll work to resolve the issue promptly.
Undeliverable Orders
If a delivery attempt is unsuccessful due to an incorrect address or failure to receive the parcel, our team will contact you to arrange re-delivery. Additional delivery charges may apply.
Contact Us
For any questions regarding your shipment, please email us at [email protected]